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Human Resources Specialist

Department: Operations
Location: Remote

About KIND: 

Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied refugee and migrant children. Launched in 2008, KIND champions a world in which every childís rights and well-being are protected throughout their journey to safety. KIND has provided over 19,000 children with high quality representation in their immigration proceedings by training more than 41,000 attorneys and cultivating partnerships with over 600 law firms, corporate legal departments, law schools, and bar associations across the country.

KINDís social services program ensures that migrant and refugee children Ė who have often endured trauma Ė receive counseling, educational support, medical care and other comprehensive services.

To address the root causes of child migration from Central America and strengthen protection of unaccompanied children, KIND advocates for policy changes and educates lawmakers, the media, and the broader public on the conditions that drive these children to flee their home countries. KIND supports children returning to their home countries by connecting them to essential support services and sponsors gender-based violence prevention programs in Central America to protect children in countries of origin and transit.

KIND is also building upon its expertise in the protection of unaccompanied children to encourage the development of pro bono initiatives across Europe in partnership with European NGOs.

Position Summary:

The Huma Resources Specialist supports KINDís Human Resources team with a variety of functional areas to include onboarding and offboarding; benefits administration; compensation; compliance; employee relations; and performance management.

The successful candidate is a highly motivated team-player and critical thinker, with excellent writing and communications skills; willingness to learn; and ability to multi-task, prioritize accordingly and manage their time effectively.

This position is 100% remote from any location in Mexico.

Essential Functions:

  • Provides positive and proactive front-line employee customer service by resolving questions and concerns and providing employees and managers with requested information.
  • Creates employee files, administers any necessary onboarding documents and ensures all paperwork is completed, submitted and are maintained according to applicable legal and organizational standards.
  • Delivers new hire orientations to include benefits orientation.
  • Assists with coordinating trainings, orientations, offboarding, etc.
  • Coordinates all payroll changes for international staff and liaises with Finance team.
  • Supports the Director, Human Resources in educating employees on and enforcing organizational policies and procedures.
  • Supports the Director, Human Resources in creating and implementing international policies.
  • Handles employee complaints, manages grievance procedures and facilitates counseling in conjunction with other stakeholders.
  • Supports HR team with department budget management, wellness programs and compensation planning.
  • Participates in process improvement efforts and department projects.
  • Other duties may be assigned.

Qualifications and Requirements:

  • At least three years of experience in human resources preferably in nonprofit setting.
  • Fluency in English and Spanish required.
  • Experience working in an international organization preferred.
  • Excellent organizational and communication skills; strong cross cultural and interpersonal skills; ability to build rapport with staff at all levels.
  • Proven experience working with diverse or historically underserved communities.
  • Ability to manage multiple projects in a deadline-oriented environment with a keen orientation for details; and work both independently as well as a contributing member of a team.
  • Excellent discretion and ability to handle sensitive information with tact and diplomacy.
  • Strong technological skills, including proficiency in Microsoft Office and Applicant tracking and HR information systems, preferably Clear Company, ADP and/or similar systems.
  • Ability to work within an office environment and have regular interaction via telephone, videoconference, IM, and email with KIND's team.

Please be advised that an employment application will need to be submitted along with your resume and cover letter in order to be considered for the desired role.

KIND has an organization-wide commitment to diversity, equity and inclusion. We strive to create a work environment where everyone has a sense of belonging. Individuals from historically underrepresented or underserved communities are strongly encouraged to apply.





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