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Pro Bono Program Manager

Department: Legal Programs
Location: Remote

About KIND:

Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied refugee and migrant children. Launched in 2008, KIND champions a world in which every child’s rights and well-being are protected throughout their journey to safety. Since 2008, KIND has accepted over 32,000 referrals of children seeking legal representation in their immigration proceedings. KIND has welcomed more than 41,000 attendees to trainings since its founding, cultivating partnerships with over 750 law firms, corporate legal departments, law schools, and bar associations across the country.

KIND’s social services program ensures that migrant and refugee children – who have often endured trauma – receive counseling, educational support, medical care and other comprehensive services.

To address the root causes of child migration from Central America and strengthen protection of unaccompanied children, KIND advocates for policy changes and educates lawmakers, the media, and the broader public on the conditions that drive these children to flee their home countries. KIND supports children returning to their home countries by connecting them to essential support services and sponsors gender-based violence prevention programs in Central America to protect children in countries of origin and transit.

KIND is also building upon its expertise in the protection of unaccompanied children to encourage the development of pro bono initiatives across Europe in partnership with European NGOs.

Position Summary:

The Pro Bono Program Manager, Microsoft Initiatives is responsible for facilitating, expanding, and building upon KIND’s relationship with Microsoft Corporation, including developing useful and creative legal and non-legal volunteer opportunities. The successful candidate possesses excellent relationship building skills and the ability to work in a dynamic environment and collaboratively with various stakeholders across KIND and Microsoft. The Pro Bono Program Manager, Microsoft Initiatives reports to the Deputy Director, Pro Bono Partnerships.

This position is remote but must be based in any of the following KIND registered locations: Seattle, San Francisco.

Essential Functions:

  • Maintains extensive knowledge of the interests of Microsoft volunteers and pro bono program leads and KIND’s current programming to serve unaccompanied children and use that information to design and facilitate legal and non-legal volunteer opportunities for Microsoft employees with KIND, across offices and programs.

  • Tracks and monitors pro bono cases and projects placed with Microsoft volunteers across KIND in the U.S., Europe, Central America, and Mexico. Provide related status updates to Microsoft’s pro bono team.

  • Supports field offices, programs, and KIND partners in the planning of trainings, legal clinics, and recruitment events with Microsoft volunteers.

  • Collaborates with KIND’s social services team and Tech Strategy team to develop and help execute meaningful non-legal volunteer opportunities for Microsoft employees such as digital skill building and client mentoring.

  • Builds out Microsoft internal pro bono resources using Microsoft products to create an advanced volunteer experience.

  • Tracks metrics and data related to the impact of Microsoft’s volunteers on KIND’s work, including partnering with KIND’s data team to create visualizations on key pro bono metrics.

  • Tracks Microsoft case victories and prepare monthly program reports for Microsoft’s legal department’s pro bono team.

  • Supports and facilitates information sharing on Microsoft’s technology-based initiatives to support KIND’s work.

  • Identifies opportunities to showcase KIND’s partnership with Microsoft and the value of pro bono partnership to address and respond to the needs of unaccompanied children.

  • Leveraging the knowledge gained from designing and facilitating Microsoft pro bono projects, assisting in developing pro bono projects with other corporations and law firms.

Qualifications and Requirements:

  • Bachelor’s Degree required; J.D. preferred.

  • Minimum of 5 years of program management experience.

  • Minimum of 3 years of experience working with legal or non-legal volunteers.

  • Experience in humanitarian-based immigration work and with vulnerable populations, survivors of abuse, human trafficking, or other trauma.

  • Knowledge of Microsoft’s Power Apps and other no-code/low-code solutions preferred.

  • Excellent written and oral communication skills in English.

  • Working knowledge of Microsoft Office Suites (such as Teams, Excel, etc.).

  • Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.

  • Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment. Ability to prioritize tasks and to delegate as appropriate.

  • Ability to work effectively with people of diverse backgrounds, lived experiences, and communication styles.

  • Committed to prioritizing diversity, equity, and inclusion as well as embracing transparency and authenticity in daily work life.

  • Be disciplined and nimble to ensure delivery on our core mission of access to justice and protection of children’s wellbeing and rights.

  • Showing the ability to multi-task and work with a sense of urgency in a dynamic, fast paced environment.

  • Committed to practicing and supporting wellbeing and a work-home life balance.

  • Experience working and communicating in a remote environment.

Salary Range: $69,000 - $87,000 depending on experience

KIND requires all staff be COVID vaccinated with the exception of those who have medical or religious beliefs exemptions.

Application Instructions:

Please be advised that an employment application will need to be submitted along with your resume and cover letter, in order to be considered for the desired role.

KIND has an organization-wide commitment to diversity, equity and inclusion. We strive to create a work environment where everyone has a sense of belonging. Individuals from historically underrepresented or underserved communities are strongly encouraged to apply.

Disclaimer: KIND is committed to an ethical recruitment and hiring process and maintains a firm “no fees” recruitment policy. We will never charge a fee or ask for money as part of the application process. KIND also conducts all interviews via telephone or video conference, and at no time will KIND engage in a text or mobile app-based application or interview process. For more information, please visit the following website:





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